Mar
12

You may have noticed a lot of talk about “new things” coming out of the technology camps this week. From Facebook to Google along with a lot of emerging companies, they’re about to announce more of what I’ve been writing in this column for the last two years: The cloud is here; This ain’t your Daddy’s cell phone and how we communicate with customers has already changed beyond the point most businesses are willing to acknowledge. Continue Reading

Mar
11

This week, Jen Zingsheim was joined by co-host Bryan Person. The two discussed the South By Southwest conference, plagiarism plaguing bloggers at the NYT blogs, and whether there’s too much trust placed in Twitter.

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Mar
10

For more than two years, I badgered my wife about getting a Digital Video Recorder (DVR) as a part of our DirecTV package.

“Oh, that’s just a waste, we don’t need that,” she maintained.

But when we got one, there was an instant feeling of liberation. Now, when the kids stayed up until 8:20, we could start watching our show at 8:21, instead of waiting for it to finish recording at 9:00. In fact, it was better, because we could wait until then to start and still “finish” when everyone else did.

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Mar
05

Stephen Stills of Crosby, Stills, Nash and Young may have written the soundtrack to the new research on marketing dollars. In 1970 he reminded us: “If you’re down and confused, and you don’t remember who you’re talking with… Love the one you’re with.” With social media, a more smart-phone centric population and growing web interactivity on a skyrocketing trend, new data from Forrester Research pretty much says “Love the One You’re With” through their interactions with your company. Continue Reading

Mar
03

One of the things I love most about reading is the way it tends to clear my mind–I’m one of those people who could spend every waking hour thinking about what I need to do, what I’ve done, what I should be doing, etc. It can be exhausting to never let your brain have any down time–it’s also counterproductive, as when you are constantly fixated on details your creativity can be stifled.

Feb
26

This week, host Jen Zingsheim is joined by co-host Doug Haslam, with special guest Kellye Crane of Solo PR Pro. The three discussed the ABC News layoffs and what impact this will have on journalism; Twitter’s move to monetize by introducing an advertising platform; and when it makes sense to fire a client.

Feb
26

After two national breaking news stories in the Austin area in recent months, Robert Quigley shares his “trick” for using social media during breaking news. His take: there’s no magic, but it does take commitment.

Feb
25

We have all been forced into using systems that try to make us behave in a certain way, which is generally counter-intuitive. The system may be from our company or a company that we do business with. In almost every case, the reason they are driving us nuts is that it should make it easier for THEM to do something. Wayne Kurtzman tells us how knowledge management can improve systems and help grow businesses.

Feb
22

Last week, Facebook overtook Internet portal Yahoo! as the second most popular site in the United States. According to web measurement firm Compete, the social site broke 133.6 million unique users in January. That puts them a mere 18 million users from knocking Google from the number one spot. Wayne Kurtzman looks at Facebook’s new privacy changes and move into mobile and asks: what do businesses need to understand about how Facebook’s dominance?

Feb
19

This week, host Jen Zingsheim welcomed co-host Sarah Wurrey and the two discussed Kevin Smith and the Southwest Air kerfuffle, Tiger Woods’ press conference, and Please Rob Me–a site set up to outline the dangers of disclosing too much on social media.

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