You may have noticed a lot of talk about “new things” coming out of the technology camps this week. From Facebook to Google along with a lot of emerging companies, they’re about to announce more of what I’ve been writing in this column for the last two years: The cloud is here; This ain’t your Daddy’s cell phone and how we communicate with customers has already changed beyond the point most businesses are willing to acknowledge. Continue Reading
This week, Jen Zingsheim was joined by co-host Bryan Person. The two discussed the South By Southwest conference, plagiarism plaguing bloggers at the NYT blogs, and whether there’s too much trust placed in Twitter.
For more than two years, I badgered my wife about getting a Digital Video Recorder (DVR) as a part of our DirecTV package.
“Oh, that’s just a waste, we don’t need that,” she maintained.
But when we got one, there was an instant feeling of liberation. Now, when the kids stayed up until 8:20, we could start watching our show at 8:21, instead of waiting for it to finish recording at 9:00. In fact, it was better, because we could wait until then to start and still “finish” when everyone else did.
Stephen Stills of Crosby, Stills, Nash and Young may have written the soundtrack to the new research on marketing dollars. In 1970 he reminded us: “If you’re down and confused, and you don’t remember who you’re talking with… Love the one you’re with.” With social media, a more smart-phone centric population and growing web interactivity on a skyrocketing trend, new data from Forrester Research pretty much says “Love the One You’re With” through their interactions with your company. Continue Reading
One of the things I love most about reading is the way it tends to clear my mind–I’m one of those people who could spend every waking hour thinking about what I need to do, what I’ve done, what I should be doing, etc. It can be exhausting to never let your brain have any down time–it’s also counterproductive, as when you are constantly fixated on details your creativity can be stifled.
This week, host Jen Zingsheim is joined by co-host Doug Haslam, with special guest Kellye Crane of Solo PR Pro. The three discussed the ABC News layoffs and what impact this will have on journalism; Twitter’s move to monetize by introducing an advertising platform; and when it makes sense to fire a client.
We have all been forced into using systems that try to make us behave in a certain way, which is generally counter-intuitive. The system may be from our company or a company that we do business with. In almost every case, the reason they are driving us nuts is that it should make it easier for THEM to do something. Wayne Kurtzman tells us how knowledge management can improve systems and help grow businesses.
This week, host Jen Zingsheim welcomed co-host Sarah Wurrey and the two discussed Kevin Smith and the Southwest Air kerfuffle, Tiger Woods’ press conference, and Please Rob Me–a site set up to outline the dangers of disclosing too much on social media.

