Posts from ‘Features’

Mar
10

For more than two years, I badgered my wife about getting a Digital Video Recorder (DVR) as a part of our DirecTV package.

“Oh, that’s just a waste, we don’t need that,” she maintained.

But when we got one, there was an instant feeling of liberation. Now, when the kids stayed up until 8:20, we could start watching our show at 8:21, instead of waiting for it to finish recording at 9:00. In fact, it was better, because we could wait until then to start and still “finish” when everyone else did.

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Mar
05

Stephen Stills of Crosby, Stills, Nash and Young may have written the soundtrack to the new research on marketing dollars. In 1970 he reminded us: “If you’re down and confused, and you don’t remember who you’re talking with… Love the one you’re with.” With social media, a more smart-phone centric population and growing web interactivity on a skyrocketing trend, new data from Forrester Research pretty much says “Love the One You’re With” through their interactions with your company. Continue Reading

Feb
25

We have all been forced into using systems that try to make us behave in a certain way, which is generally counter-intuitive. The system may be from our company or a company that we do business with. In almost every case, the reason they are driving us nuts is that it should make it easier for THEM to do something. Wayne Kurtzman tells us how knowledge management can improve systems and help grow businesses.

Feb
22

Last week, Facebook overtook Internet portal Yahoo! as the second most popular site in the United States. According to web measurement firm Compete, the social site broke 133.6 million unique users in January. That puts them a mere 18 million users from knocking Google from the number one spot. Wayne Kurtzman looks at Facebook’s new privacy changes and move into mobile and asks: what do businesses need to understand about how Facebook’s dominance?

Feb
19

This week, host Jen Zingsheim welcomed co-host Sarah Wurrey and the two discussed Kevin Smith and the Southwest Air kerfuffle, Tiger Woods’ press conference, and Please Rob Me–a site set up to outline the dangers of disclosing too much on social media.

Feb
18

Birmingham is losing another radio station. And I’m willing to bet you’re seeing something similar where you live.

In this case, it’s an Adult Album Alternative format – and I suppose it’s a sign of the times that something rated AAA is no longer a safe investment.

Tens of thousands of fans flocked to show their support online, via petitions and emails to Citadel Broadcasting and Facebook groups. But WWMM-FM, Live 100.5 is not coming back. It’s not that the format failed, but the business around it is crumbling. The implosion in radio is unfolding differently than the implosions of television and print, but it’s happening for the same underlying reason. Ike Pigott takes a look at the need to fill time, time-shifting, and the move of content online.

Feb
12

Google Wave, the collaboration platform introduced by Google a few months ago, allows users to work together and simultaneously edit documents, spreadsheets, photo albums, maps, and many other types of emerging media. It’s a great platform for those who are predisposed to collaborating and less in search of personal kudos. It’s that last requirement of sharing knowledge that causes some people to give a Wave a pass. Now, Google has launched Google Buzz–and Wayne Kurtzman looks at how this new tool could be integrated into our lives.

Feb
08

Dunbar’s Number has been popping up–again–a lot in blogging and social media circles. People use it as a warning that social media networks cannot scale, that you cannot possibly follow thousands of people on Twitter or Facebook in any meaningful way.

Feb
04

Last month Wayne Kurtzman wrote how Pepsi decided to give the Super Bowl and its more than 100-million viewers a pass and instead set up a social media program that gives some $20-million dollars in community grants. They aren’t paying the up to $300 million per commercial, but they are – at least for now–winning the social media buzz.

Jan
29

There’s no such thing as a one-size-fits-all approach to social media.
From the kind of updates brands publish on their Facebook Pages to how often small businesses or media companies promote their own projects on Twitter, there’s no single, definitive “rulebook”‘ for creating engaging social content. There are some generally accepted best practices, to be sure, but even a social media project that follows all the so-called “to-dos” can fail. In this month’s audio commentary, Bryan Person takes on the idea that blogs should provide more than “just the facts,” and argues that sometimes the facts are all you need–or want.

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