As I'm sure many are aware, a Kansas teen popped off a somewhat inconsequential tweet that Governor Brownback's communications director found offensive. The comms director complained, and just like th ...

Here we go again. Klout changed their algorithm last night, and their blog post announcing the changes says: A majority of users will see their Scores stay the same or go up but some users will see a ...

At CustomScoop, we work with a wide range of clients who want to monitor traditional and social media. Not only do organizations and industries differ, the styles of approaching media monitoring can b ...